Outsourced dispatch & call answering across New Brunswick.
New Brunswick is Atlantic Canada’s trucking gateway, where the Trans-Canada threads through Moncton and Fredericton and connects to the U.S. at the Woodstock-Houlton and St. Stephen border crossings into Maine. Bilingual French and English callers are common, and the Port of Saint John adds drayage on top of long-haul freight moving to and from the rest of the Maritimes. Winter storms rolling in off the Bay of Fundy make reliable overnight dispatch essential to keeping loads and drivers moving.
New Brunswick market note: As the land bridge to the rest of the Maritimes, New Brunswick fleets need bilingual coverage that never drops a border-bound call.
Dispatch & call answering across New Brunswick
From single-vehicle operators to multi-depot fleets, we give New Brunswick transport businesses a fluent, brand-trained team that answers every call in three rings, books the job, and dispatches your drivers live — overnight, at weekends, and through every demand spike, at 50–70% below in-house cost.
What drives volume here: Cross-border trucking into Maine, Saint John port drayage, intercity courier, and bilingual taxi service keep lines busy.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
After-Hours Dispatch
Stop losing fares to voicemail. We pick up the calls your in-house team cannot staff.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Billing & Payments
Pre-trip payment collection, payment processing, bookkeeping support, and accounts reconciliation.
Bilingual & Multilingual
English/Spanish across US & Canada, English/French for Quebec, and multilingual options for the UK.
Cities & towns we cover across New Brunswick.
From the major metros to the towns in between — 3 locations and growing, every one with the same 24/7 desk.
Why New Brunswick operators hand us the phones.
The hours you can’t staff
Nights, weekends and holidays are when in-house desks go quiet and calls go to voicemail. We cover every one of them across New Brunswick, so a booking is never lost to a rival who picked up first.
50–70% below in-house
Once you add salary, benefits, overtime, sick cover and turnover, a staffed desk is the most expensive way to answer a phone. Our team costs a fraction and scales with your season.
Inside your software
We work in the dispatch platform you already run — no rip-and-replace, no new logins for your drivers. Calls are answered in your brand voice and jobs are dispatched live.
Live in days, not months
We learn your booking flow, drivers and voice, run a short shadow period, then take calls live — most New Brunswick fleets are up and running within a few days.
Not sure the math works for your operation? Run it through the missed-call calculator — then put the desk on your New Brunswick phones with a free first week.
Every kind of New Brunswick fleet, covered.
Questions New Brunswick operators ask.
Get your New Brunswick coverage plan.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.