Bilingual & Multilingual for transportation fleets.
Answer every caller in the language they book in. A bilingual answering service for transportation companies — English/Spanish across the US and Canada, English/French for Quebec, and multilingual options for UK markets — so you stop losing fares at "hello". The same agents book, dispatch and handle support in the caller’s language, day and night, inside your own software.
TransportBPO
Real bilingual & multilingual, running live.
Every call and task is handled by a trained agent inside your own software — not a script reader, not a bot transfer.
Who it’s for
Operators in mixed-language markets who lose bookings the moment a caller hits a language barrier — taxi fleets in Spanish-speaking neighborhoods, NEMT providers with bilingual patient bases, and Quebec operators whose callers switch between French and English mid-sentence.
What’s included
- English / Spanish answering and dispatch (US & Canada)
- English / French support for Quebec
- Multilingual options for UK markets
- Native-level fluency, not script-reading
- Same booking and dispatch capability in every language
- Bilingual after-hours and overnight cover on the same desk
How it works
We match your market
We look at where your calls come from and staff the language mix your callers actually use — not a token translator, a working desk.
We answer natively
Fluent agents book and dispatch in the caller’s language, in your brand voice, without transferring anyone to a "Spanish line" that may or may not pick up.
You capture more of the market
No fare lost to a language barrier, day or night — and callers who once hung up start becoming regulars.
From first ring to handled — live.
Every bilingual & multilingual request runs the same disciplined path, around the clock.
This service, tuned to your operation.
Taxi & Cab
Booking, dispatch & overnight cover for cab and minicab fleets.
NEMT & Medical
Broker-compliant scheduling — Modivcare, MTM, Veyo, Access2Care.
Shuttle & Charter
Airport, hotel, corporate shuttle and charter-bus booking.
Questions about bilingual & multilingual.
Guides on bilingual & multilingual.
Find out what covered phones would cost you.
Three quick questions, then a specialist builds your plan. First week free — no card, no contract.