Outsourced dispatch & call answering across Quebec.
Quebec’s transport economy pivots on Montreal, its Trudeau (YUL) airport traffic, and the Port of Montreal drayage that feeds trucking across the Highway 20 and 40 corridors toward Quebec City. Bilingual demand means callers may switch between French and English mid-conversation, and fleets that can’t answer in the caller’s language quietly lose the booking. Harsh winters, freezing rain events, and long rural stretches in the Saguenay and Gaspé regions make after-hours and storm-day coverage a recurring pressure point.
Quebec market note: Bilingual, always-available answering is effectively a licence to compete in the Quebec market rather than a nice-to-have.
Dispatch & call answering across Quebec
From single-vehicle operators to multi-depot fleets, we give Quebec transport businesses a fluent, brand-trained team that answers every call in three rings, books the job, and dispatches your drivers live — overnight, at weekends, and through every demand spike, at 50–70% below in-house cost.
What drives volume here: Montreal taxi and limo, port drayage trucking, intercity courier, and regional NEMT transport keep dispatch lines busy day and night.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
After-Hours Dispatch
Stop losing fares to voicemail. We pick up the calls your in-house team cannot staff.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Billing & Payments
Pre-trip payment collection, payment processing, bookkeeping support, and accounts reconciliation.
Bilingual & Multilingual
English/Spanish across US & Canada, English/French for Quebec, and multilingual options for the UK.
Cities & towns we cover across Quebec.
From the major metros to the towns in between — 10 locations and growing, every one with the same 24/7 desk.
Why Quebec operators hand us the phones.
The hours you can’t staff
Nights, weekends and holidays are when in-house desks go quiet and calls go to voicemail. We cover every one of them across Quebec, so a booking is never lost to a rival who picked up first.
50–70% below in-house
Once you add salary, benefits, overtime, sick cover and turnover, a staffed desk is the most expensive way to answer a phone. Our team costs a fraction and scales with your season.
Inside your software
We work in the dispatch platform you already run — no rip-and-replace, no new logins for your drivers. Calls are answered in your brand voice and jobs are dispatched live.
Live in days, not months
We learn your booking flow, drivers and voice, run a short shadow period, then take calls live — most Quebec fleets are up and running within a few days.
Not sure the math works for your operation? Run it through the missed-call calculator — then put the desk on your Quebec phones with a free first week.
Every kind of Quebec fleet, covered.
Questions Quebec operators ask.
Get your Quebec coverage plan.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.