Taxi & Cab dispatch & answering service in Ontario.
Ontario runs the country’s busiest ground-transport network, anchored by the Greater Toronto Area, Pearson (YYZ) shuttle and limo traffic, and the Highway 401 freight spine that never sleeps between Windsor and the Quebec line. Cross-border truck queues at the Ambassador Bridge in Windsor and the Peace Bridge in Fort Erie run around the clock, and a single missed call during a border wait or an airport pickup surge can cost a fleet a full day of billable moves. Lake-effect snow off Georgian Bay and the winter grind on the 400-series highways stretch dispatch coverage thin exactly when demand spikes.
Ontario market note: Ontario is Canada’s deepest and most competitive transport market, so responsiveness is often the only differentiator fleets have left.
Dispatch & call answering across Ontario
We run a dedicated taxi & cab desk for fleets across Ontario, answering every call in your brand voice and dispatching your drivers in real time. A 24/7 taxi dispatch service and answering desk for cab, minicab and private-hire fleets. Trained agents answer in your company name within three rings, book the fare, and dispatch the driver inside iCabbi, TaxiCaller, Autocab or Cordic — covering the overnight, weekend and overflow hours an in-house desk can’t.
What drives volume here: Airport limo, taxi, GTA courier, cross-border trucking through Windsor and Fort Erie, and NEMT medical transport all drive round-the-clock call volume.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
After-Hours Dispatch
Stop losing fares to voicemail. We pick up the calls your in-house team cannot staff.
Billing & Payments
Pre-trip payment collection, payment processing, bookkeeping support, and accounts reconciliation.
Virtual Assistant
A dedicated virtual assistant for transport operators — calls, bookings, admin, inbox and diary handled in your name, 24/7.
Virtual Receptionist
A front desk for transport companies — every call answered, screened, and routed in your company name.
We work to your local taxi licensing and dispatch rules, trained on your account so every fare is booked, priced and routed the way your city and your operation require.
Taxi & Cab coverage across Ontario.
From the major metros to the towns in between — 27 locations and growing, every one with the same 24/7 desk.
Why Ontario operators hand us the phones.
The hours you can’t staff
Nights, weekends and holidays are when in-house desks go quiet and calls go to voicemail. We cover every one of them across Ontario, so a booking is never lost to a rival who picked up first.
50–70% below in-house
Once you add salary, benefits, overtime, sick cover and turnover, a staffed desk is the most expensive way to answer a phone. Our team costs a fraction and scales with your season.
Inside your software
We work in the dispatch platform you already run — no rip-and-replace, no new logins for your drivers. Calls are answered in your brand voice and jobs are dispatched live.
Live in days, not months
We learn your booking flow, drivers and voice, run a short shadow period, then take calls live — most Ontario fleets are up and running within a few days.
Not sure the math works for your operation? Run it through the missed-call calculator — then put the desk on your Ontario phones with a free first week.
Questions Ontario operators ask.
Get your Ontario coverage plan.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.