Community Transport dispatch & answering service in Inverness.
A community transport booking service for dial-a-ride, accessible travel and non-profit schemes — ride requests answered with patience, trips scheduled to each passenger’s needs, and the records your funding depends on kept clean. One desk, answered in your scheme’s name.
Inverness market note: Highland distances and NC500 tourism make fast, reliable long-distance dispatch decisive in Inverness.
What we handle in Inverness
We run a dedicated Community Transport desk in Inverness — every call answered in your brand voice, every job dispatched in real time inside your own software. Coverage runs 24/7/365: overnights, weekends, holidays, and the surge windows an in-house desk can’t stretch to.
Inverness is the capital of the Highlands, serving a vast rural catchment where drivers cover huge distances between scattered communities. Inverness Airport (INV) and NC500 tourism drive strong seasonal transfer and long-haul taxi demand. That covers operators based in Inverness itself and the fleets running out of Aberdeen, Perth and Stirling — all on the same desk.
Reservations & Booking
Inbound reservations captured and booked directly in your software — confirmed, not just promised.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Virtual Assistant
A dedicated virtual assistant for transport operators — calls, bookings, admin, inbox and diary handled in your name, 24/7.
Virtual Receptionist
A front desk for transport companies — every call answered, screened, and routed in your company name.
We book and schedule to your eligibility rules and each passenger’s assessed needs, and keep the journey records your funders and local-authority returns require. Scheme governance, permits and driver arrangements remain with your organization — including Section 19/22 obligations for UK operators.
We also cover fleets near Inverness.
Questions operators in Inverness ask.
Get your Inverness coverage plan.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.