Built by a team that already runs a 24/7 transport desk.
TransportBPO is operated by SS Support Network LLC — a company known for its 24/7 healthcare, NEMT, and home-care call center operations, all run under HIPAA-aware, NDA-backed handling. We didn’t learn regulated phone work for this brand; we brought years of it to transportation fleets.
About SS Support Network
Why that matters
- A transportation-trained team, not a generic answering service
- NEMT and HIPAA-aware heritage — we handle sensitive data correctly
- Every account runs under NDA
- We dispatch inside your software, the way your own desk would
How we are different
- Dedicated agents trained on your brand, not shared blindly
- One client per city where available — we don’t serve your rival next door
- Plain-spoken, operator-to-operator — no hype
- No long contracts; you stay because it works
Proof beats promises: your first week on the desk is free, and our missed-call calculator shows what unanswered phones are already costing you — before you spend a cent.
TransportBPO
Run by operators, reviewed by operators.
Coverage plans, scripts, and escalation rules are built and checked by the same team that runs our own 24/7 transport desk — not handed off to a generic account manager who has never taken a dispatch call.
One desk, four markets.
We serve transportation fleets across the United States, the United Kingdom, Canada, and Australia — each with local terminology, currency, and conventions, not a one-size template.
Covered across the media.
Our press releases run on FOX, NBC, ABC, The CW and CBS affiliate networks and 250+ news outlets — coverage verified by TheBuzzBlast.
Put the desk to work for your fleet.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.