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Pricing · UK · GBP

Cut your dispatch and support costs by at least 70%.

Dedicated, brand-trained agents inside your own software — for a fraction of a fully-burdened in-house hire. No setup fee, no lock-in, month to month.

Get my free coverage plan Book a 15-min call
Hire an expert seat

One dedicated agent, your desk, your software.

Each seat is 8 hrs/day × 5 days/week, trained on your brand. Prices in GBP, ex-VAT.

Flat monthly rate — the lowest effective hourly. Cancel any time.

Virtual Assistant

£880/mo · ~£5.50/hr effective
£7/hr · pay-as-you-go
8 hrs/day × 5 days/week
  • Calls, bookings and diary managed in your name
  • Inbox, quotes and follow-ups
  • Data entry and CRM updates in your software
  • Back-office admin and daily summaries
In-house ~£19/hr ~71% saving
Hire a Virtual Assistant

Virtual Receptionist

£950/mo · ~£6/hr effective
£8/hr · pay-as-you-go
8 hrs/day × 5 days/week
  • Every call answered in your company name
  • Booking, message-taking and call routing
  • Overflow and after-hours front desk
  • Callers never know it is outsourced
In-house ~£20/hr ~70% saving
Hire a Virtual Receptionist

Answering / CSR

£950/mo · ~£6/hr effective
£8/hr · pay-as-you-go
8 hrs/day × 5 days/week
  • Inbound booking, reservation and enquiry calls
  • Outbound confirmations and driver-arrival calls
  • Complaint handling to your retention script
  • Chat and email as a backup channel
In-house ~£20/hr ~70% saving
Hire an Answering / CSR

Dispatcher

£1,120/mo · ~£7/hr effective
£9/hr · pay-as-you-go
8 hrs/day × 5 days/week
  • Live driver coordination and routing
  • Overnight, weekend and surge cover
  • Works inside your dispatch/TMS
  • Booking confirmations and answer-time reporting
In-house ~£23/hr ~70% saving
Hire a Dispatcher

Billing / Back-office

£1,050/mo · ~£6.50/hr effective
£8.50/hr · pay-as-you-go
8 hrs/day × 5 days/week
  • Invoicing, payment processing and reconciliation
  • PODs, trip logs and manifest handling
  • Accounts-receivable follow-up
  • Daily reporting into your system
In-house ~£22/hr ~70% saving
Hire a Billing / Back-office

Specialized

£1,300/mo · ~£8/hr effective
£10.50/hr · pay-as-you-go
8 hrs/day × 5 days/week
  • NEMT/NEPT, motor-club or freight-trained
  • Broker/portal and SLA-aware handling
  • Under NDA, trained on your account
  • The hardest desk, fully covered
In-house ~£27/hr ~70% saving
Hire a Specialized
Outsource a whole desk

Team packages, roles fully mixable.

Escalating volume discounts as you scale from a starter desk to a full back office.

Starter Desk

3 agents · mix any roles

£2,750/mo
£910/seat · ~8% off
Build my team
Most popular

Growth Desk

5 agents · mix any roles

£4,350/mo
£870/seat · ~12% off
Build my team

Full-Outsource Desk

10 agents · mix any roles

£8,100/mo
£810/seat · ~18% off
Build my team

Need a specialized desk — NEMT/NEPT, motor-club or freight? Those seats price a little higher; ask for a mixed-team quote.

À la carte & custom

Don't need a full seat? Pay for the job.

Simple plans where they fit, a custom quote where they don't — always priced to land ~70% under in-house.

Per-minute live answeringfrom £0.60/min
Per-call answering (basic)from £1.90/call
Per-call (dispatch-complex)from £3/call
Starter answering plans£99 / £199 / £359 /mo
After-hours / overnight-only coverfrom £520/mo
Full 24/7/365 continuous coveragefrom £3,800/mo
Freight / owner-operator dispatch6–8% of gross, flat or per-load

Data entry · QA · appointment setting · lead gen · white-label builds

Credentialing, proof-of-delivery, outbound confirmation, one-off projects — priced to the job. Tell us what you need done.

Get a custom quote Talk to us
Customize any seat or team

Extend the hours, add the days, go 24/7.

Add-ons apply as a percentage of the seat's monthly rate. Overnight is +12% — below the 20–40% most competitors surcharge.

6th day (Saturday)+18%
7-day week+35%
Each extra hour/day beyond 8+12% / hour
Overnight shift premium+12%
Public-holiday coverIncluded on committed plans
Go full 24/7By call volume — see 24/7 plan

Every plan is customized to your hours and volume. Get a quote and we will send the exact numbers.

The honest comparison

In-house vs TransportBPO, side by side.

Anchored against a fully-burdened in-house dispatcher — not just base salary. Then see your own number.

One in-house dispatcher

fully loaded, per year
Salary + benefits£30,000
Overtime + holiday cover£7,000
Turnover + rehiring£6,000
True cost£43,000/yr

TransportBPO dispatcher

a dedicated desk, per year
from £13,440/yr
~69% less
  • A whole desk, not one person
  • No sick days, holidays or turnover
  • Scale to overnight or 24/7 any time
Get my plan

Assumes calls that currently hit voicemail. Most never call back.

You are losing about
£0
per year to missed after-hours calls
Lost / day£0
Lost / month£0
Recoverable with full cover£0
Recover this revenue

How we calculate the saving: we compare our seat price against the fully-burdened cost of the same role in-house — base salary plus benefits, payroll tax, overhead, recruitment, turnover and management — not just base pay, which understates the real number. Rates on this page are illustrative starting points in GBP, ex-tax; your exact quote depends on hours, roles and volume.

No setup fee No lock-in Month-to-month Intro offer for new accounts Annual prepay ~10% off
Pricing questions

Straight answers on how it's priced.

A standard seat is one dedicated agent working 8 hours a day, 5 days a week — about 160 hours a month — embedded in your software and trained on your brand and scripts. You buy it as a flat monthly price (best value) or a higher pay-as-you-go hourly rate for flexible, part-time cover.
Eight hours a day, five days a week. You can add a sixth or seventh day, extend the daily hours, add an overnight shift, or go full 24/7 — priced as add-ons or a continuous-coverage plan.
A virtual assistant handles the whole day — calls, bookings, inbox, diary and admin. A virtual receptionist is your front desk, answering and routing every call in your name. An answering/CSR seat focuses on inbound and outbound customer calls, reservations and complaint handling. You can mix roles on one team.
Committed monthly is the lowest effective hourly rate. Pay-as-you-go is priced higher per hour because it is flexible and part-time. If you know you need regular hours, the monthly plan saves you money.
Yes. Add an overnight shift to a seat, run a multi-agent team across shifts, or take a full 24/7/365 continuous-coverage plan. The overnight premium is far below the surcharge most competitors add.
No setup fee and no lock-in. Plans are month-to-month, and there is an introductory offer for new accounts. Annual prepay saves about 10%.
We compare against the fully-burdened cost of doing it in-house — salary plus benefits, payroll tax, overhead, recruitment, turnover and management — not just base salary. Use the calculator below to see your own number.
Tell us your hours, roles and volume and we will build a plan and send the numbers, usually within one business hour. Per-call, after-hours-only, freight-percentage and white-label builds are all available on request.
Get a quote

Get your UK plan with the numbers.

Answer three quick questions. No call required to get a number, and no obligation after.

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