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Billing & Payments

Billing & Payments for transportation fleets.

Get paid faster, with fewer chargebacks and cleaner books. Outsourced billing for transportation companies — we collect pre-trip payments, process transactions, generate and chase invoices, and keep your accounts reconciled against your dispatch records so cash flow stops leaking. All of it runs inside your own payment and accounting tools, month to month.

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Close-up of a card payment being processed on a payment terminal TransportBPO TransportBPO
On the desk

Real billing & payments, running live.

Every call and task is handled by a trained agent inside your own software — not a script reader, not a bot transfer.

Who it’s for

Fleets losing money to no-shows, late invoices and unreconciled accounts — and owners who know roughly what they’re owed but not exactly, because billing happens whenever someone finds an hour for it. Common across taxi, limo, NEMT and freight work, anywhere trips outrun the paperwork.

What’s included

  • Pre-trip payment collection to cut no-shows
  • Payment processing and receipting inside your own payment platform
  • Bookkeeping support and accounts reconciliation
  • Invoice generation and polite, persistent follow-up on overdue accounts
  • Daily matching of payments against dispatch and trip records
  • Month-end reporting you can hand straight to your accountant

How it works

01

We set the rules

Deposit policy, payment methods, collection scripts, escalation points — configured to your business and written down, so every payment is taken the same way.

02

We collect and process

Payments taken at booking or pre-trip, receipted, and reconciled against trips daily. Invoices go out on schedule instead of when someone finds time.

03

You see the money

Clean books and clear reporting, with overdue accounts chased on your behalf and anything disputed flagged to you the same day rather than left to age.

How it flows

From first ring to handled — live.

Every billing & payments request runs the same disciplined path, around the clock.

Built for your vertical

This service, tuned to your operation.

Private Hire & Taxi

Booking, dispatch & overnight cover for cab and minicab fleets.

Chauffeur & Executive

Reservations and airport-transfer coordination for livery & black car.

Patient Transport (PTS)

Broker-compliant scheduling — Modivcare, MTM, Veyo, Access2Care.

Straight answers

Questions about billing & payments.

It runs the money side of every trip: collecting deposits and pre-trip payments, processing transactions, generating invoices, chasing overdue accounts, and reconciling payments against dispatch records daily. The goal of transport billing is simple — every completed trip gets billed, every payment gets matched, and nothing ages quietly in a spreadsheet.
A dedicated US billing agent starts around $1,500 a month — an effective $9.40 an hour, with pay-as-you-go from about $13 — and the UK, Canada and Australia are priced in local currency. There are no setup fees, terms are month to month, and the first week is free. Full rates are on our pricing page.
Yes, to your policy and inside your own payment platform or terminal — including pre-trip deposits that cut no-shows. Card details are processed in your system, not stored in ours, so the payment trail stays exactly where your accountant expects to find it.
Yes, and this is where billing usually leaks. We match payments to trips daily so your books and your dispatch data agree — completed trips with no invoice get billed, payments with no matching trip get investigated, and the gap between the two stops growing.
No. We don’t buy your invoices, advance funds, or run hard-collection tactics on your customers. We do the disciplined follow-up — reminders, statements, polite calls in your company name — and flag genuinely delinquent accounts to you, so you decide what happens next.
You do, always. We apply your rates, your deposit policy, and your payment terms exactly as documented at onboarding. If a customer asks for a discount or an exception, that request goes to you with context — we never negotiate your pricing on our own.
Further reading

Guides on billing & payments.

Why NEMT claims get denied — and how to fix each type NEMT billing codes A0100 & A0130, explained Outsourcing transportation billing and invoicing: a practical guide NEMT billing support: claims follow-up without the Friday night backlog
Get your billing & payments plan

Find out what covered phones would cost you.

Three quick questions, then a specialist builds your plan. First week free — no card, no contract.

Step 1 of 3

What do you run?

What coverage do you need?

Where should we send your coverage plan?

You are on the desk’s radar.

We will send your custom coverage plan and a missed-revenue estimate within one business hour. For anything urgent, message us on WhatsApp or email info@transportbpo.com.

Rather talk it through? Book a 15-minute call or WhatsApp us.