Patient Transport (PTS) dispatch & answering service in Nottingham.
Nottingham's two universities, city-centre nightlife and EMA airport proximity drive a private-hire market with strong term-time and weekend peaks. Out-of-hours cover wins the student and event trade.
Nottingham market note: Two universities and city-centre nightlife give Nottingham sharp term-time and weekend surges.
What we handle in Nottingham
We run a dedicated patient transport (pts) desk in Nottingham, answering every call in your brand voice and dispatching your drivers in real time. Broker-compliant scheduling and dispatch for non-emergency medical transportation — built by a team that runs its own NEMT operation. We schedule to broker rules, confirm trips, and handle the will-calls and standing orders that keep your vehicles full and compliant.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Bilingual & Multilingual
English/Spanish across US & Canada, English/French for Quebec, and multilingual options for the UK.
Virtual Assistant
A dedicated virtual assistant for transport operators — calls, bookings, admin, inbox and diary handled in your name, 24/7.
Virtual Receptionist
A front desk for transport companies — every call answered, screened, and routed in your company name.
NEMT is our home turf. We schedule to Modivcare, MTM, Veyo and Access2Care broker requirements, under NDA, with HIPAA-aware handling of member data.
We also cover fleets near Nottingham.
Questions operators in Nottingham ask.
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