Trucking & Freight dispatch & answering service in Crawley.
A trucking answering service and night-shift support desk for carriers, owner-operators and freight brokers — driver check calls, after-hours dispatch, track and trace, and the billing paperwork that keeps you paid. We don’t book your loads; we run everything around them, inside your own TMS, 24/7.
Crawley market note: Gatwick's 24-hour operation makes overnight dispatch cover the baseline, not the exception, in Crawley.
What we handle in Crawley
We run a dedicated Trucking & Freight desk in Crawley — every call answered in your brand voice, every job dispatched in real time inside your own software. Coverage runs 24/7/365: overnights, weekends, holidays, and the surge windows an in-house desk can’t stretch to.
Crawley effectively serves as Gatwick's home town, with the airport (LGW) driving nonstop transfer, crew and staff-shuttle demand around the clock. The M23 and a large industrial base add courier and last-mile work on top of the airport trade. That covers operators based in Crawley itself and the fleets running out of Croydon, Guildford and Brighton — all on the same desk.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Billing & Payments
Pre-trip payment collection, payment processing, bookkeeping support, and accounts reconciliation.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
Virtual Assistant
A dedicated virtual assistant for transport operators — calls, bookings, admin, inbox and diary handled in your name, 24/7.
Virtual Receptionist
A front desk for transport companies — every call answered, screened, and routed in your company name.
Safety & Compliance Support
Back-office compliance for carriers — driver files, hours-of-service, IFTA, permits and audit-ready records kept current.
Driver Recruiting & Onboarding
A recruiting desk that keeps trucks staffed — sourcing, screening and onboarding drivers so seats never sit empty.
Load Booking & Track-and-Trace
A back-office load desk — booking freight, building rate cons, and running check calls so drivers stay loaded and on time.
We’re a support desk — not a carrier, broker or dispatcher of record. Your authority, insurance and safety obligations stay with you, while we keep ELD/HOS record-keeping and the BoL/POD document trail clean, so billing and compliance stay audit-ready.
We also cover fleets near Crawley.
Questions operators in Crawley ask.
Get your Crawley coverage plan.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.