Community Transport dispatch, answered around the clock.
Booking and scheduling for community transport, dial-a-ride and accessible-travel schemes — the non-profit and council-funded services that move older, disabled and isolated passengers. We take ride requests with the patience and care these passengers need, schedule accessible vehicles, and handle the standing orders and group outings that keep the service running.
The problem we solve
- Small staff and volunteers overwhelmed by booking calls
- Accessible-vehicle scheduling that has to match each passenger's needs
- Standing orders and group outings that are admin-heavy to manage
- Grant-funded reporting and trip records that have to be accurate
What we run for you
Reservations & Booking
Inbound reservations captured and booked directly in your software — confirmed, not just promised.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Virtual Assistant
A dedicated virtual assistant for transport operators — calls, bookings, admin, inbox and diary handled in your name, 24/7.
Virtual Receptionist
A front desk for transport companies — every call answered, screened, and routed in your company name.
Your software and portals
We work inside the tools you already run — no migration, your data stays in your system.
We schedule accessible and assisted journeys to each passenger's mobility needs and keep the trip records and journey data your grant funding and local-authority reporting require. UK community-transport operators are a core focus, including Section 19/22 permit schemes.
Community Transport dispatch in your city.
We cover fleets across United States. Start with the metros below or ask about yours.
Questions community transport operators ask.
Find out what we would cost you — in two minutes.
Answer three quick questions. No call required to get a number, and no obligation after.