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Virtual Receptionist

Virtual Receptionist for transportation fleets.

A virtual receptionist for transportation companies — a live front desk without the front-desk hire. We answer your main line in your company name, greet callers, screen and route them to the right person, and take a clean message when nobody’s free — so your office sounds staffed even when the team is on the road or stretched thin. Cover office hours only, or keep the line answered 24/7.

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On the desk

Real virtual receptionist, running live.

Every call and task is handled by a trained agent inside your own software — not a script reader, not a bot transfer.

Who it’s for

Smaller operators and offices that can’t justify a full-time receptionist but lose credibility every time the main line rings out or dumps a caller to voicemail — moving companies, rental desks, and owner-run fleets where the owner is the receptionist.

What’s included

  • Live answering of your main line in your company name
  • Call greeting, screening and routing to the right person
  • Message taking with clean notes delivered to your team
  • Appointment and callback scheduling
  • Basic enquiry and FAQ handling for callers
  • Overflow and after-hours front-desk cover

How it works

01

We become your front desk

Your greeting, your team directory, your routing rules and FAQs — set up so callers reach the right person the way they would with an in-house receptionist.

02

We answer and route live

Every call is picked up in your name, screened, and transferred or taken as a message based on your rules.

03

You get the handoffs

Messages, callback requests and booked appointments land with your team promptly, with the detail to act on them.

How it flows

From first ring to handled — live.

Every virtual receptionist request runs the same disciplined path, around the clock.

Built for your vertical

This service, tuned to your operation.

Moving & Removals

Lead handling and booking for movers and man-and-van operators.

Car Rental

After-hours reservations and customer support for rental fleets.

Limo & Chauffeur

Reservations and airport-transfer coordination for livery & black car.

Taxi & Cab

Booking, dispatch & overnight cover for cab and minicab fleets.

Straight answers

Questions about virtual receptionist.

The answering service is built around bookings and dispatch. The virtual receptionist is a front-desk role — greeting, screening, routing to your people, and taking messages — for companies that want their main line professionally staffed rather than a full booking desk. Plenty of operators run both: reception on the main line, booking desk behind it.
Yes. We screen callers to your rules and transfer live to the right person, or take a detailed message and send it straight to your team when they’re unavailable. You decide who is reachable when — the owner’s cell only for genuine emergencies, the ops manager for driver issues, messages for everything else.
A dedicated US virtual receptionist starts around $1,450 a month — an effective $9 an hour, with pay-as-you-go from about $12 — and starter plans from $129 a month cover lighter call volume. UK, Canada and Australia are priced in local currency, month to month, no setup fees, first week free. Full rates are on our pricing page.
For most small offices, yes — you pay for coverage, not a salary with benefits, equipment and turnover, and the line is still answered through breaks, lunches, holidays and after hours. A single in-house receptionist covers roughly 40 of the 168 hours in a week; this desk can cover all of them.
Yes. The same desk that runs your front line 9-to-5 can keep answering through evenings, weekends and holidays. After-hours callers reach a live person who follows your night rules — take a message, book the job, or reach your on-call contact for genuine emergencies.
The receptionist handles what your FAQ brief covers — hours, service area, rough pricing guidance if you allow it — and routes anything deeper to the right person with context. We would rather transfer well than improvise badly, and the routing rules are yours to tighten or loosen over time.
Further reading

Guides on virtual receptionist.

AI receptionist vs live answering: which is right for a fleet? Answering service vs in-house receptionist for a fleet: which pays off? Virtual receptionist vs answering service vs call center: the differences What is a virtual receptionist?
Get your virtual receptionist plan

Find out what covered phones would cost you.

Three quick questions, then a specialist builds your plan. First week free — no card, no contract.

Step 1 of 3

What do you run?

What coverage do you need?

Where should we send your coverage plan?

You are on the desk’s radar.

We will send your custom coverage plan and a missed-revenue estimate within one business hour. For anything urgent, call 657 777 0006.

Rather talk it through? Book a 15-minute call or WhatsApp us.