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Safety & Compliance Support

Safety & Compliance Support for transportation fleets.

Compliance is where fleets quietly bleed time and risk fines. Outsourced DOT compliance support for trucking companies — our back-office team keeps your driver qualification files, hours-of-service and ELD logs, IFTA and fuel-tax filings, permits, insurance and maintenance records current and audit-ready, so a roadside inspection or a DOT audit never catches you cold.

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On the desk

Real safety & compliance support, running live.

Every call and task is handled by a trained agent inside your own software — not a script reader, not a bot transfer.

Who it’s for

Trucking, freight and car-hauling operators who can’t keep up with driver files, log audits, IFTA and permit renewals — and can’t afford a compliance failure.

What’s included

  • Driver qualification file setup, monitoring and expiry tracking
  • Hours-of-service / ELD log auditing and violation follow-up
  • IFTA fuel-tax preparation and quarterly filing support
  • Permit, registration (UCR/IRP) and renewal management
  • Insurance, CDL, medical card and inspection-record tracking
  • DOT audit preparation and document packages

How it works

01

We map your obligations

We inventory your drivers, vehicles, authorities and deadlines, and flag every gap and looming expiry.

02

We build the system

Files, logs and filings are organized in your tools with a renewal calendar, so nothing lapses unnoticed.

03

We keep you audit-ready

Ongoing monitoring, log audits and filings keep records current — and a clean package ready the day an auditor calls.

How it flows

From first ring to handled — live.

Every safety & compliance support request runs the same disciplined path, around the clock.

Built for your vertical

This service, tuned to your operation.

Trucking & Freight

Load booking, broker negotiation, ELD/HOS support for carriers.

Car Hauling

Auto-transport pickup scheduling and client communication.

Courier & Delivery

Last-mile dispatch and customer support for parcel & messenger.

NEMT & Medical

Broker-compliant scheduling — Modivcare, MTM, Veyo, Access2Care.

Straight answers

Questions about safety & compliance support.

Driver qualification files, hours-of-service/ELD log audits, IFTA fuel-tax filings, UCR/IRP and permit renewals, insurance and medical-card tracking, maintenance records, and full DOT audit prep. We keep it all current and organized in your systems, with a renewal calendar so an expiring medical card gets chased weeks out, not discovered at a roadside stop.
No — we support them, or stand in where you have none. We handle the record-keeping, monitoring and filing legwork so your team focuses on drivers and operations. You remain the responsible carrier of record, and judgment calls — disciplining a driver, disputing a violation — stay yours.
It gets flagged to you the same day with the specific log and what triggered it — not buried in a monthly report. We track the follow-up too, so recurring patterns (one driver, one route, one type of edit) surface early enough to coach rather than defend.
Yes. We assemble an audit-ready document package, close file gaps, and reconcile logs so you walk in prepared rather than scrambling. If you call us after the audit notice arrives, we triage — worst gaps first — and we will tell you honestly what is fixable in the time available.
Compliance runs on our standard back-office seats — from about $1,500 a month for a dedicated US agent, or $1,900 where specialist freight training is needed — with part-time scopes below that and the UK, Canada and Australia in local currency. Month to month, no setup fees, first week free. Full rates are on our pricing page.
Yes. We audit logs in the ELD platform you already run and keep files in your existing systems — the same no-migration rule as every other desk we staff. You grant scoped access, everything runs under NDA, and your records never leave your control.
Further reading

Guides on safety & compliance support.

ELD and HOS compliance for small carriers ELD mandate and SMS updates: 2026 compliance for small fleets Taxi and private hire answering in Sheffield IFTA and compliance paperwork: back-office support for small carriers
Get your safety & compliance support plan

Find out what covered phones would cost you.

Three quick questions, then a specialist builds your plan. First week free — no card, no contract.

Step 1 of 3

What do you run?

What coverage do you need?

Where should we send your coverage plan?

You are on the desk’s radar.

We will send your custom coverage plan and a missed-revenue estimate within one business hour. For anything urgent, call 657 777 0006.

Rather talk it through? Book a 15-minute call or WhatsApp us.