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24/7 Live Dispatch

24/7 Live Dispatch for transportation fleets.

A dedicated dispatch desk that runs your drivers in real time — every hour of every day. We pick up where your in-house team clocks off and absorb the surges they can't staff for, working inside the dispatch software you already use.

Who it's for

Fleet owners and operations managers who lose bookings overnight, can't cover weekends and holidays, or watch one dispatcher's sick day take the whole desk down.

What's included

  • Live driver coordination and routing in real time
  • Overnight, night-shift, weekend and holiday coverage
  • Overflow and peak-hour surge dispatch
  • Multi-fleet and multi-location dispatch from one desk
  • Booking confirmations and driver-arrival calls
  • Daily dispatch summaries and answer-time reporting

How it works

01

We learn your desk

Your zones, your drivers, your booking rules, your software — documented so every agent dispatches the way you would.

02

We log into your tools

No migration. We work inside your existing dispatch/TMS and connect your lines, with a short shadow period to calibrate.

03

We run your drivers live

Start with overnight or overflow, then expand to the full desk. You watch missed calls and idle time drop.

How it flows

From first ring to handled — live.

Every 24/7 live dispatch request runs the same disciplined path, around the clock.

Straight answers

Questions about 24/7 live dispatch.

Yes. We log into the dispatch platform or TMS you already run — iCabbi, TaxiCaller, TowBook, Dispatch Anywhere and others. There is no migration and your data never leaves your system.
Most fleets do. Begin with overnight or overflow dispatch, prove it out, and expand to a full 24/7 desk when you are ready. There is no contract lock-in either way.
During onboarding we document your service area, driver roster, and booking logic so dispatch decisions match your own. Agents are trained on your account, not shared across dozens of fleets.
Get a quote

Find out what we would cost you — in two minutes.

Answer three quick questions. No call required to get a number, and no obligation after.