NEMT & Medical dispatch & answering service in Modesto.
A 24/7 NEMT dispatch service built by a team that has run NEMT and healthcare call center operations for years. Dedicated dispatchers work inside your RouteGenie, TripMaster or Kinetik account — scheduling trips, working will-calls, and covering the after-hours and weekend windows your office can’t — answering every call in your company name.
Modesto market note: Highway 99 ag freight and Bay Area commuters keep Modesto demand spread wide and steady.
What we handle in Modesto
We run a dedicated NEMT & Medical desk in Modesto — every call answered in your brand voice, every job dispatched in real time inside your own software. Coverage runs 24/7/365: overnights, weekends, holidays, and the surge windows an in-house desk can’t stretch to.
Modesto anchors the northern San Joaquin Valley on Highway 99, an agricultural-freight and commuter hub with long hauls toward the Bay Area. Ag traffic and valley commuter demand both reward fast, reliable routing. That covers operators based in Modesto itself and the fleets running out of Stockton, Fresno and Sacramento — all on the same desk.
24/7 Live Dispatch
Real-time driver coordination and routing around the clock — overnight, weekends, holidays, and peak surges covered.
Call Answering & Support
Every booking, reservation, and enquiry answered in your brand voice — your customers never know it is outsourced.
Back-Office & Admin
Invoicing, data entry, trip logs, manifests, PODs, driver onboarding paperwork, and daily ops summaries.
Bilingual & Multilingual
English/Spanish across US & Canada, English/French for Quebec, and multilingual options for the UK.
Virtual Assistant
A dedicated virtual assistant for transport operators — calls, bookings, admin, inbox and diary handled in your name, 24/7.
Virtual Receptionist
A front desk for transport companies — every call answered, screened, and routed in your company name.
NEMT is our home turf — SS Support Network has answered NEMT and healthcare lines for years. Dispatchers schedule to Modivcare, MTM, Veyo and Access2Care broker requirements, work under NDA, and handle member data to HIPAA standards inside your own dispatch software. NEMT compliance is treated as an operating habit — documented at onboarding, checked in daily work — not a binder that comes out when a broker asks.
We also cover fleets near Modesto.
Questions operators in Modesto ask.
Get your Modesto coverage plan.
Answer three quick questions. No call required to get a number, and no obligation after.
Prefer to talk it through first? Book a 15-minute fit call — no pitch, just straight answers.