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United States

NEMT & Medical answering service.

Broker-compliant scheduling and dispatch for non-emergency medical transportation — built by a team that runs its own NEMT operation. We schedule to broker rules, confirm trips, and handle the will-calls and standing orders that keep your vehicles full and compliant.

3 ringsAverage answer time
24/7/365Live coverage
50–70%Lower than in-house
DaysTo go live

What we handle

We run a dedicated nemt & medical desk, answering every call in your brand voice and dispatching your drivers in real time. Broker-compliant scheduling and dispatch for non-emergency medical transportation — built by a team that runs its own NEMT operation. We schedule to broker rules, confirm trips, and handle the will-calls and standing orders that keep your vehicles full and compliant.

NEMT is our home turf. We schedule to Modivcare, MTM, Veyo and Access2Care broker requirements, under NDA, with HIPAA-aware handling of member data.

Straight answers

Questions operators ask.

Most fleets are live within a few days. We learn your booking flow, brand voice, drivers, and software, then run a short shadow period before taking calls live.
Typically 50–70% less than a staffed in-house desk once you add salary, benefits, overtime, and turnover. No upfront fee and no long-term contract.
Yes — it is our background. We schedule to Modivcare, MTM, Veyo and Access2Care rules, which is exactly the operation SS Support Network already runs.
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